Challenge

Bring vision, consistency and structure to digital transformation

Natixis Investment Managers was in the midst of a far-reaching digital transformation programme. They already made extensive use of traditional consultancies across the business and wanted to try something different.

I worked with their CIO to create, initiate and carry-out a design-led programme to assess the state of digital transformation across the organisation.

I conducted a three hour workshop with the Management Committee and CEO to cover the findings from the interviews and recommendations for how Natixis could take them forward. We identified three key strategic areas for Natixis to focus on.  These areas had to do with:

• Collaboration across the organisation

• Ensuring efficiency of processes and tools

• Establishing programmes for future innovation 

Through the workshop activities, we worked with the ManCo to identify key actions and owners to advance these areas throughout the organisation.

 Following through - working with Natixis on design-led transformation

Following on from the session with the Management Committee, I continued to work with my team on a variety of initiatives across Natixis. Business challenges I addressed included working processes between Marketing and IT teams, optimising the RFP process, creating digital-ready content, and how to be more responsive to events in the marketplace.